Frequently Asked Questions


If you've got Heating or Air Conditioning units in your home, then you probably have questions. Read below as we answer some of our most commonly asked questions.

What is the best air conditioner for my home?

A high efficiency system is the best air conditioning system that will provide optimal comfort levels in your home as well as save you money on your electric bill. According to Consumer reports, American Standard is rated number 1 due to their reliable technology and Carrier rated number 2 due to their performance and serpentine coils and unloading scroll compressor. The HVAC system in your home is only as good as the installation. Our promise to you is every installation includes replacing everything (new disconnect, whip, plenums, sheet metal, p-traps, auxiliary safety switch, etc.). Please call 623-561-0168 to receive more information on specific unit brands.

Why is my AC leaking water?

We recommend turning the AC off at the thermostat until one of our technicians arrive. With our installs, we always install an auxiliary safety switch. More than likely, if water is leaking it is because the previous installer failed to install a safety float switch. This is a quick and inexpensive fix.

Why is my AC icing up outside?

Numerous reasons can cause the condenser to ice up. Worlock Air Conditioning recommends replacing your air filters every three months, regardless if you run the ac every day or not.  An air filter keeps your air clean and removes particles. If your filters have been changed on a regular basis and the system keeps icing up, call us immediately because it could be a sign of low refrigerant.

Why is my AC blowing warm air and I have the thermostat set to cool?

First off, check the thermostat to see if it has batteries. If so, replace them with the alkaline batteries. If problems still persists proceed to next step.

Check your breakers outside at the panel box. If breaker is not tripped, more than likely you need a start component. We carry start components on all of our service trucks and our technicians will be able to check all electrical components and performance check to ensure that your system is running to manufacturers specifications.

Why are all of my rooms cool but one room is hotter than the rest of the house?

This has to do with air flow issues. If you decide to call Worlock Air Conditioning to your home, we would take air flow readings and check temperature throughout your home. If your system’s cooling capacity is not large enough for your house, it will do a poor job of cooling your home. Likewise, an over sized system will cause a ton of problems (think of another word besides “ton”), such as short cycling which will cause damage to your compressor. If your HVAC system is the proper tonnage, we would recommend air balancing to avoid hot and cold spots. Air balancing will improve the overall performance of your air conditioner and improve air circulation in your home.

Panoramic Skyline view of Phoenix downtown

For a Free Estimate, Call Worlock Air Conditioning & Heating Specialist

Worlock Air Conditioning & Heating Specialist is a leading provider of HVAC services in the Pheonix, AZ area. Conventional AC, ductless mini-split, furnaces, or heat pumps, we service and install them all. We are dedicated to giving our Pheonix, AZ customers the assistance they deserve. For a free estimate, give us a call or fill out the contact form, and you will have a certified HVAC contractor at your door in no time!

2020 © Worlock Air Conditioning & Heating Specialist

WEBSITE & SEO by NATIVERANK